Retail Garden Center Plant Warranty & Return Policy

At Green View, we stand behind our plants and want to help you be successful. While we strive to provide high-quality products, sometimes plants don’t perform as expected. For that reason, we offer a plant warranty on qualifying trees, shrubs, and perennials purchased during the growing season. 

What Our Plant Warranty Covers

• Trees, shrubs, and perennials that were planted and cared for according to their specific care instructions. 

• If your plant does not survive, please bring a photo of the plant along with your sales receipt. Garden Rewards members may have a receipt on file, though bringing it along is helpful if available. 

• Canceled checks or credit card statements cannot be accepted as proof of purchase. 

• If the warranty applies, store credit will be issued dollar-for-dollar based on the original purchase price and may be applied toward any in-store purchase. Our team will also work with you to understand what may have contributed to the issue and help support success with your next planting. 

Plant warranty claims must be presented by the end of October of the purchase year and are subject to availability. 

What Our Plant Warranty Does Not Cover

• Plants damaged by weather, incurable diseases, acts of nature, neglect, or vandalism. 

• Plants that have already been replaced under warranty or purchased with store credit. 

• Annuals, vegetables, bulbs, tropicals, hybrid tea roses, and butterfly bushes. 

• Planting and delivery fees. 

• Sale or clearance items. 

• Cash refunds. 

We’re here to help you achieve a successful garden. Our knowledgeable team is available to answer care-related questions during the growing season. 

Return Policy

• Products may be returned within 7 days of purchase for a full refund. 

• Items must be in the same condition as when purchased. 

• Sale and clearance items are final sale and are not eligible for return or warranty. 

Updated: 2/6/2026