Retail Warranty & Return Policy
1-YEAR PLANT WARRANTY
We demand the best from our products and so should you. However, sometimes our products don’t live up to our high standards. Because of that, our trees, shrubs, and perennials come with a 1-year guarantee from the date of purchase.
Green View’s 1-year Warranty Covers:
Trees, Shrubs, and Perennials which were planted & maintained according to proper plant standards.
If your plant dies within the warranty period, bring back the entire plant with your sales receipt. Canceled checks or credit card statements are not acceptable.
Together we can try and determine why the plant died and so that your next planting will be successful. We will be happy to give you store credit equal to the amount of purchase price towards a new plant or store credit.
Green View’s 1-year Warranty Does Not Cover:
Plants purchased on clearance, special buy or items at 50% or more off the original price.
Plants damaged by weather, incurable disease, acts of God, neglect, or vandalism.
Plants previously replaced or purchased with a store credit.
Annuals, Vegetables, Bulbs, Tropicals, Hybrid Tea Roses, and Butterfly Bushes.
Planting and delivery fees.
Change in homeownership does not transfer the warranty.
We want to partner with you for a successful planting experience. Our educated and informed staff are always available for questions and concerns.
For Garden Reward customers: 30 days to return product for a full refund.
For non-Garden Reward customers: 7 days to return product for a full refund.